At Life Stories with Ella, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you order from our website: www.lifestorieswithella.co.uk.

By using our website, you consent to the collection and use of your personal data as outlined in this Privacy Policy.

Information we collect

We collect the following personal information when you place an order:

• Name

• Date of Birth

• Home Address

• Email Address

• Phone Number

• Payment Details

• Relationship to Interviewee

How we use your information

We use your personal information to:

• Process your order

• Request ratings and reviews

• Follow up with you about your memoir

Data Security

We take reasonable technical measures to prevent the loss, misuse, or alteration of your personal information. All data you provide is securely stored, and any electronic transactions are protected by encryption technology.

Memoirs will be retained for three months after the sign-off date. After this period, recordings will be destroyed.

Third Parties

We collect personal information directly from you. If you provide personal information about someone else, you confirm that you have their consent to do so.

We may disclose your personal information if required by law or if we believe it is necessary to comply with legal obligations, protect our rights, or prevent fraud.

Cookies

Our website uses cookies to enhance your experience, track usage, and offer personalised content. Cookies are small text files stored on your device. You can manage your cookie preferences in your browser settings. Disabling cookies may impact your ability to use certain features of the site.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. Please check this page periodically to stay informed about any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@lifestoriesbyella.co.uk